| Products:
The Janitorial & Food Service Industry is comprised of
and almost infinite number of products. If you cannot find
the product you are looking for, please call us at our
Toll Free Number 1-866-930-1414 and we will make every
attempt to help you locate what you are looking for!
Twin Supply is a
distributor for Edlund Company, American Metalcraft,
Vollrath, Koala Bear, Diaper Depot, Rubbermaid Commercial,
Get Industries, Dexter Russell, Fr. Dick, Witt Trash
Receptacles, Franmara Bar Supplies, Safety Zone, Beistle
Party Supplies, True Manufacturing Refrigeration, West Bend,
Regal Coffee Makers, Cecilware Food Service Equipment,
Carlisle Food Service, Edlund Company, Bobrick and other
various Office Supplies and Janitorial Supplies
Manufacturers.
Returns:
We will accept returns with an authorization ONLY, if
merchandise is NEW and returned within 10 days of order
date. There is a 25% restocking charge on all returns for
orders over $150 and $25 restocking charge for orders
below $150. Please do NOT return merchandise without
authorization, your merchandise will be lost and credit
cannot be issued. In addition, your unauthorized return
order may be refused by the warehouse and returned to you.
If you refuse and order, there will be a restocking charge
as outlined above in addition to round trip shipping
charges. If you would like to cancel an order, please call
us immediately for a cancellation ID Once an order
process has begun, cancellation will be regarded as a return
and all return policies will apply. Please do not E-mail
cancellation requests a cancellation transaction ID is
required. Your return must contain the return
authorization number or cancellation ID taped to the outside
of the carton or it may be refused or lost.
- Special orders are non-refundable.
Shipping/Handling and Small Order Charges are
non-refundable.
- There is NO minimum order requirement. However, we
cannot except returns for orders $50 or less (excluding
discounts, shipping, handling fees) All Sales $50 or
less are FINAL.
Shipping Information:
Most orders over $250 usually leave the warehouse within
2-5 business days. Orders under $250 usually leave the
warehouse within 3-10 business days.
Refrigeration Equipment may require a lift
gate--additional charges will apply. Refrigeration
Equipment and other commercial equipment may require
additional shipping charges. The shopping cart will only
estimate shipping charges. We will contact you with a quote
If you choose express shipping as your order shipping
method, the order will ship on the next business day and may
be subject to additional charges if not calculated during
checkout. Please call us at 718 442 1010 for express
shipping requests.
**Certain orders due to size, weight, combined weight
or chemical content - cannot ship via UPS or will require
additional charges due to size or weight. We will contact
you with a quote if your order exceeds the guidelines for
standard ground shipping. The shopping cart will calculate
standard UPS Shipping - there may be additional charges
required if your exceeds the standard shipping guidelines
including oversized packages or orders that require shipment
via Common Carrier.
Estimated UPS/FedEx Standard Ground
Shipping Charges*
Order Payments:
We accept Visa MasterCard and American Express. We do
not accept Checks. If you selected to pay by Money order.
Please send Money Order to: |
